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  #1  
Old 04-15-2006, 10:49 PM
netcrawler netcrawler is offline
Registered User
 
Join Date: Apr 2006
Posts: 2
Unable to place order

Hi,

I'm trying to order a Starter Reseller package (WHM/Cpanel), but am getting stuck at the first step.

I started at this page:
http://www.idologic.com/resellers/cpanel.html#starter

Clicked on the "Order now" link under "Starter Reseller" and came to this page:

https://secure.idologic.com/step_one...&xpid=1&tick=0

I chose the domain name option and payment method clicked "Continue". Got this error message:
"ERROR! You must choose a package to continue"

However, the page has no menu of packages (with radio buttons, etc) to choose from. There is a link saying "View our WHM/cPanel Reseller Packages", but cliking on that link takes me back to the same page above (though the url, given below, is different).
https://secure.idologic.com/step_one...c9504d35820144

Tried with both IE 6 and Firefox with the same results.

I'm missing something, I think...

Can you please help?

Thanks and regards,
Sanjeev
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  #2  
Old 04-15-2006, 11:28 PM
Peltier Peltier is offline
Quite Logical
 
Join Date: Feb 2005
Posts: 371
Email sales@idologic.com for a quicker response, email is monitored on a much more frequent basis. It's just a simple problem of the products not being displayed, maybe they were getting tons of automated fraud signups or something.
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  #3  
Old 04-15-2006, 11:43 PM
infoZine's Avatar
infoZine infoZine is offline
Super Logical
 
Join Date: Apr 2003
Location: Kansas City, Missouri
Posts: 884
Quote:
Originally Posted by Peltier
Ah, just checkin' in, good advice, and to you Peltier!
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Richard Greene
www.KCServers.com
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  #4  
Old 04-16-2006, 09:14 AM
netcrawler netcrawler is offline
Registered User
 
Join Date: Apr 2006
Posts: 2
Hi guys,

Thanks, I'll drop them a line!

Cheers,
Sanjeev
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  #5  
Old 04-16-2006, 01:45 PM
Idologic-DH Idologic-DH is offline
Support
 
Join Date: Feb 2003
Posts: 3,270
Orders are suspended pending the setup of a few new reseller servers. I will send you an email when they're ready.
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  #6  
Old 04-16-2006, 01:51 PM
Peltier Peltier is offline
Quite Logical
 
Join Date: Feb 2005
Posts: 371
Quote:
Originally Posted by infoZine
Ah, just checkin' in, good advice, and to you Peltier!
Ahoy!

Advice: Keep the drinks within control, don't want to have a bad experience!
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  #7  
Old 04-16-2006, 03:08 PM
Douglas Douglas is offline
Rather Logical
 
Join Date: Sep 2004
Location: Florida
Posts: 192
We can take your signup information and as soon as the servers are ready, setup your account. The servers should be up soon - it's on the top of priority list.
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