A few Qs before I make the switch

[netstability]

Greetings all, I'm currently in the market for a top notch DA reseller account as my current host is suffering badly and its really starting to trickle down...

1. Can you set me up with a trial DA account so I can make sure my move from the old host goes smoothly? Can you help with this? My last host moved everything to a new server and it seems like some of the mysql tables here and there were corrupted, endless problems with the postnuke sites since the move.
2. Why does the Cpanel/WHM server get the dual CPUs and the DA server still costs the same?
3. Why CentOS? Just curious, hopefully for security/reliability reasons, but I don't know much about it.
4. If I start low, would you automatically upgrade my account based on the usage statistics so that I have the most appropriate account at all times? One of the main reasons is also that I lost the last couple months of stats due to everything with the old host and I can't get a good estimate of the recent usage numbers.
5. Any deals running right now that you can offer would be great.

Cheers!

PS: very nice website and assortment of emoticons you have going on

[Idologic-DH]

[*]Can you set me up with a trial DA account so I can make sure my move from the old host goes smoothly? Can you help with this? My last host moved everything to a new server and it seems like some of the mysql tables here and there were corrupted, endless problems with the postnuke sites since the move.

Unfortunately we can't fix the tables if they were corrupted already. To transfer we'd need you to make full backups or provide us with the login details.

[*]Why does the Cpanel/WHM server get the dual CPUs and the DA server still costs the same?

they're all dual xeons now.

[*]Why CentOS? Just curious, hopefully for security/reliability reasons, but I don't know much about it.

Based on the Redhat enterprise source code, however, it's open source and free.

[*]If I start low, would you automatically upgrade my account based on the usage statistics so that I have the most appropriate account at all times? One of the main reasons is also that I lost the last couple months of stats due to everything with the old host and I can't get a good estimate of the recent usage numbers.

We can upgrade your account at any time, however, you would have to ask for it . We don't want to force extra fees on you by upgrading when we think it's necessary, it's up to you.

[*]Any deals running right now that you can offer would be great.

not at the moment I'm afraid.

I got your emails though and will reply to those as well.

[netstability]

Originally Posted by idologic_dh

Unfortunately we can't fix the tables if they were corrupted already. To transfer we'd need you to make full backups or provide us with the login details.

Yes, I figured this was the case. What I was thinking might be a better idea is to do a fresh install of postnuke for the sites that use it and then move any themes or other info into the newly created portals. I can take care of that. All the rest are nothing special and I can provide the reseller login info.

Originally Posted by idologic_dh

they're all dual xeons now.

Originally Posted by idologic_dh

We can upgrade your account at any time, however, you would have to ask for it . We don't want to force extra fees on you by upgrading when we think it's necessary, it's up to you.

I suppose that makes sense, if I started low and the usage went over those limits, would I be notified before it caused any problems and could I contact you to upgrade the plan at that point?

[Idologic-DH]

Originally Posted by netstability

I suppose that makes sense, if I started low and the usage went over those limits, would I be notified before it caused any problems and could I contact you to upgrade the plan at that point?

You should get warnings if you're close to the disk quota or bandwidth quota, however, it's still the reseller responsibility to ask for an upgrade in time.

thanks,
DH

[netstability]

Originally Posted by idologic_dh

You should get warnings if you're close to the disk quota or bandwidth quota, however, it's still the reseller responsibility to ask for an upgrade in time.

What is the threshold for the warnings, how long does it take to upgrade once I ask, and what happens if I would not do so in time? Thanks!

[Douglas]

Hi,

Thanks for your interest in Idologic.

Originally Posted by netstability

What is the threshold for the warnings, how long does it take to upgrade once I ask, and what happens if I would not do so in time? Thanks!

Generally, you'll start getting emails in the 70-80% of X (bandwidth or space) usage and it's pretty easy to check out how much space or bandwidth you're using.

If you run out of one or the other, we can upgrade you within an hour or so of receiving your ticket and sort out the billing within 24-48 hours. That way, clients have minimal downtime.

Feel free to reply to this post or email sales@idologic.com if you have any more questions.

[netstability]

Sounds good, I don't expect any major jumps just a slow increase over the month and unfortunately I can't go back and look at last month's usage info on the old server or it wouldn't be much of an issue.

[netstability]

Here's another question that would possibly save some bandwidth but would increase page loading speed for sure. I have a couple pages that query a remote MySQL server for information supplied by software running on that machine locally. Its generally slow, because that machine is at my office with limited upload speed. Would it be possible to mirror that mysql database on the account for that site and have the pages only query the mirrored database?

[Douglas]

Hi there,

I'm not quite sure, but you can certainly upload that MySQL database to your account at Idologic and host it there, instead of at your office. All accounts come with unlimited SQL databases and it'd certainly run faster on whatever server you would be on than your office computer (unless you use a Dual Xeon with a very highspeed connection, then you'd be set ).

As for actively mirroring the database, I'm not too sure about that.

If you have any more questions, feel free to post them here or email them to sales@idologic.com. Feel free to send a more detailed explanation of the MySQL setup and we can check out some possible options.

[netstability]

I would, but the problem is that the database is central to an application running on the machine and that application updates and uses it regularly. The web queries simply display that information. It seems that it would be more effective to have your server sync a "mirror" database of sorts with one connection, rather than having multiple users try and squeeze all of their queries through my little pipe. It wold indeed be better to have them query your dual xeon server on a very fast connection I think I've heard of it being done before, as a live/hot backup so to speak, I'll look into it more and see what I can find.

[Douglas]

Okay, that'd be great. My only concern would be server load and resource usage, but if you can find or know of a solution that doesn't have those problems, we'll do our best to make it work for you at Idologic.

[netstability]

I believe this is exactly what I'm looking to do:

http://dev.mysql.com/doc/refman/4.1/...ion-intro.html

Whereby, the database on the idologic server would be the slave and the web pages would execute read only queries off the slave. I'm pretty weak with sql administration of any kind, so this is a bit daunting, but looks possible.

[netstability]

Originally Posted by Idologic-Doug

Okay, that'd be great. My only concern would be server load and resource usage, but if you can find or know of a solution that doesn't have those problems, we'll do our best to make it work for you at Idologic.

The database is currently only 393KB, and it only updates a few fields every couple of minutes. I think replication updates on a "push" sync, where the master only updates the slave when changes are made, although I could be wrong, so it shouldn't be making nonstop queries. The biggest the database has ever been is approx 60MB and that was with a couple years of historical data.

I'm letting mysql admin run on that machine right now, after a couple days I should have a pretty good idea of the average load, but it has always beem insignificant as far as I could tell.

[Idologic AM]

Unfortunately, this is a server-wide setup, i.e. the MySQL server running on the Idologic would mirror all databases on your server and not contain anything else. So....no exactly practical.

What you could do instead is work out a script to dump the MySQL database each hour or so, copy it up to the Idologic server and then import it.

Note: this isn't something we'd be able to do for you but Google is a very good resource on stuff like this.

Originally Posted by netstability

I believe this is exactly what I'm looking to do:

http://dev.mysql.com/doc/refman/4.1/...ion-intro.html

Whereby, the database on the idologic server would be the slave and the web pages would execute read only queries off the slave. I'm pretty weak with sql administration of any kind, so this is a bit daunting, but looks possible.

[netstability]

Hmm, that's unfortunate. The pages need info that's updated every couple of minutes, so an hourly dump wouldn't work. Oh well, thought I'd ask.